Privacy Policy

Last updated: January 2025

1. Introduction

EquiVeg ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website form
  • Place an order for our products
  • Sign up for our newsletter
  • Request information about our services

This information may include:

  • Name and contact details (email, phone number)
  • Shipping and billing addresses
  • Payment information
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted third-party service providers who assist us in operating our website and conducting our business
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant data protection authority

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. For more information about how we use cookies, please see our Cookies Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@equiveg.co.uk